Q & A
- Can I get financial aid for distance courses?
- How will I take exams?
- What are Long Range Plans and Curriculum Sheets?
- Do I get a student ID card?
- What do I do if I have a technical problem?
Q: Can I get financial aid for distance courses?
A: Yes, you can get financial aid for distance courses just like regular campus classes. Apply for financial aid using the guidelines on ODU's Financial Aid website. Active duty military students may apply for Tuition Assistance through their command/base education office. Eligible active duty and former military personnel can also use the GI Bill. Contact ODU Veterans Affairs Services for further information.
Q: How will I take exams?
A: If you take classes at an extended classroom site, you will take exams at the same location. For online courses, many instructors will administer tests through Blackboard, our learning management system. Explore how exams and assignments are completed in the How It Works section.
- If your instructor requires paper/seated exams, please review the Exams & Proctor information online or contact Anita Wiggins-Bailey in ODU Distance Learning at awiggins@odu.edu for proctor information.
- Students in portable media (CD-ROM) programs (Navy College or MEM) should review the exam procedures in the Navy College CD-ROM Enrollment Checklist or MEM procedures page, or contact Dr. Bill Gideon in Distance Learning at wgideon@odu.edu.
Q: What are Long Range Plans and Curriculum Sheets?
A: These documents are designed to help you plan your academic timeline and stay on track for graduation. A Curriculum Sheet lists a program's credit hour and course requirements. A Long Range Plan shows the pattern of course availability over the span of semesters or years. These documents (if available) can be downloaded from each program's web page (click here to find your program). Contact an ODU Site Director or Advisor if you would like to discuss your program's requirements.
Q: Do I get a student ID card?
A: Yes, if you order one. Enrolled students are entitled to a student ID card. To order an ID card, please visit the ODU Card Center web site.
Q: What do I do if I have a technical problem?
| If you... | ... then: |
|---|---|
| Attend class at an ODU site | The site staff will help with any technical difficulties such as a loss of video or audio. |
| Take courses online or are having trouble viewing video streams, including archives | Contact the OCCS Technical Support Center by emailing occshelp@odu.edu or calling 1-877-348-6503 (or 757-683-3192) |
| Use 2-way software |
For help registering, testing, or connecting, call 1-866-638-2616 or email atsoperations@odu.edu. For technical support, call 1-800-462-0959 or email atstechsupport@odu.edu, Monday through Friday 8 am – 9 pm or Saturday 8 am – 4 pm EST/EDT (holidays and University closings excluded) |
| Take courses by CD-ROM or DVD | Contact Dr. Bill Gideon at wgideon@odu.edu. |
Get more technical information here on our Technical Support pages.