How It Works

ODU Distance Learning can be a wonderful alternative for students without time or options to get to main campus.

Steps to take before you become a Cisco Jabber two-way user


Important note: please read our Conferencing Etiquette before attending your two-way class.

Cisco Jabber is a personal video system that you will install on your computer. It will connect to Old Dominion University’s Academic Technology’s video conferencing bridge. As a Jabber desktop student, you will be able to see and hear your instructors and they will be able to hear and see you.

In order to have a successful experience, you must use the proper equipment and internet connection. ODU recommends a broadband high speed connection. For best video results, a minimum of 786 kbps upload and 1.5mbps download is suggested. Click here to test your internet speed connection (Note: Adobe Flash is required to run the test).

To help you through this process we have created step-by-step instructions below.

Windows
Download Jabber for Windows (13.8 MB)
Windows Setup Guide for Jabber [PDF]

Apple OSX
Download for MacOSX (11 MB)
Apple Setup Guide for Jabber PDF

iPad
Visit the iTunes AppStore and download the free iOS app for Jabber for iPhone and iPad using the links below:
- Cisco Jabber for iPad - Free (Requires iOS 4.1 or later)
- Cisco Jabber for iPad 2nd or 3rd generation - Free (Requires iOS 5.0 or later)
- iPad Setup Guide for Jabber [PDF]
 

Test your device setup:

Anytime day or night, connect your Jabber client by typing "bigblue" in the text field below your name in the menu bar in order to verify that you are able to receive audio and video.

For setup assistance or technical support with your Cisco Jabber system, please call 1-800-462-0959 or email atstechsupport@odu.edu, Monday through Friday 8 a.m. to 9 p.m. or Saturday 8 a.m. to 4 p.m. EST/EDT (holidays and University closings excluded).